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Archive for the ‘Social Media’ Category

Outside the Inbox - new online community for email marketers

Wednesday, November 25th, 2009

Outside the Inbox

Outside the Inbox is now alive and kicking: the web has a new home for all things email marketing.

We’ve just finished creating this new online community for email marketing agency, Email Ladder. If you want to talk deliverability, design or email marketing strategy,  this is the place to do it! The community allows users to access white paper resources, polls, videos and discussion forums all focused on email marketing. Sign up at Outside the Inbox.

There’s more info on the community in our case study here.

Trade associations get social

Tuesday, November 24th, 2009

Last week I was at the Trade Association Forum Best Practice Exchange running a session on the benefits of social media for membership organisations.

As I sat down to write my workshop, it struck me that with technology now enabling people to organise themselves, trade associations and other membership bodies have got a real challenge on their hands to prove their continued value to members.

If I can network online with thousands of people interested in the same things as me, for free, why do I need to pay a membership fee to someone to do this for me? In fact, maybe the whole concept of a membership organisation is now a bit outdated.

But perhaps this is slightly missing the point?

While social media undoubtedly enables crowds of people to organise themselves in ways not possible before the current digital era, online communities still need to be shaped and energised in the same way as debates are shaped in the traditional media world.

Within any online community there are some members who are more active than others: there are those who generate content, those who are always commenting and shaping the direction the community grows in, as well as those who just lurk in the background and watch.

Furthermore, as the sheer volume of content we are all trying to wade through continues to grow, there is a real value to organisations who can review, sift and aggregate the best content for its members.

Trade associations, with their collective insight and experiences, are perfectly positioned to play these leading roles within social networking sites. By harnessing their existing grasp of industry issues and translating their offline relationships into online partnerships, trade associations can become facilitators of online conversations and aggregators of information that members can continue to benefit from.

Social Technographics

Sunday, November 22nd, 2009

A handy presentation from Josh Bernoff, the co-author of Groundswell on the six different ways people use social media..

Social Media Trends for 2010

Sunday, November 22nd, 2009

We’re barely into November but already next year’s predictions are being made. Here’s an early round-up of what’s in the crystal ball.

First up, the ”Top 6 Trends” from Harvard Business Review’s Conversation Starter. Will 2010 be the year that we get fed up with clutter and start contact culling?  What will the impact be of new local/mobile social media sites like Foursquare?

Personally, I think we’re going to see crowdsourcing on a much wider scale in social media next year. It will be interesting to see how businesses take on what has so far been largely a grassroots/underground trend. Starbucks ran with it last year with their “My Starbucks Idea” microsite - what will be next?

Over at Social Media Today, 2010 is predicted to be the start of “the era of social context” - the year that social networks start to aggregate our personal experiences in order to provide “collective intelligence systems” that will improve our experience of social networking.

For those of us working in social media marketing, 2010 seems set to bring a greater focus on strategy and integration with other digital channels. This NMA feature on the charity sector suggests that for social media to become a serious fundraising tool, marketers will need to play the long term strategy game much more than has been done to date [requires subscription].

How social is your media?

Wednesday, July 29th, 2009

engagement-db

This nifty tool from Engagement DB allows you to rank yourself against the world’s most successful social media brands. Hours of fun..

Their social media database shows that Starbucks are currently the world’s most active social media brand, followed by Dell, eBay and Google.

Are you a Useful Visitor?

Monday, May 25th, 2009

Useful Visitors Homepage Mockup

Only about three weeks to go until the Useful Visitors website is launched. We’re building an online community for the volunteering sector using open source social networking platform Elgg - so far we’ve been really impressed with what it can do.

Pretty much any social networking function that you can imagine is catered for, from the basics of creating a profile or sharing photos and videos, to more recent developments such as Twitter-style micro-blogging. And because it’s all built around an open source community, there are new plugins being developed all the time that mean we can continue to build on what we develop in phase one.

Useful Visitors is a web-based volunteering service that matches business travellers with host organisations in the developing world. See their coverage at Social Innovation Camp Dec 2008 for more info..